Case study: Telehealth Consultation Software in the Healthcare Sector
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1. Introduction The telehealth solutions have, in some form or capacity, bridged the gap between patients and healthcare providers. This case study concerns a Telehealth Consultation Software to streamline the entire consultation procedure, medicine delivery, and diagnostic report management through a hard-structured multi-role system. It virtually delivers healthcare by allowing Telehealth Agents to provide services while still ensuring that coordinating and collaboration between healthcare providers and pharmacies go smoothly. 2. Project Overview The Telehealth Consultation Software is a full suite of tools created to make online consultations easier without the need for the patient to interact directly with the program. The Telehealth Agent serves as the interface between patients and healthcare professionals, handling report delivery, prescription procurement, and consultation administration. 3. Important Roles and Stakeholders The system operates through the f...